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Installation Questions - FAQ

Q. My sample order is incomplete, How can we resolve it?

If you are missing items from your sample order the first thing to do is check in the box and see if there was a note included that items were shipped...

Q. How thick is your Stainless Steel Tile?

We sell only high quality, 8mm (approx 1/4") thick stainless steel tile. When comparing our product and pricing to other vendors please be sure the ot...

Q. Are there any caps to finish off the glass tile?

We do offer 2/3" x 12" pencil trim is select colors, see link:

https://www.subwaytileoutlet.com/c...

Q. Can you use pre-mixed adhesive for these tiles?

Yes! We recommend using pre-mixed adhesive due to its ease of use. Be sure to use non-sanded grout as well....

Q. Does glass subway tile need edging?

Because our glass tile has a finished, beveled edge trim pieces are not necessary - this also makes installation easier and reduces your costs all ...

Q. My contractor is asking for Bullnose pieces - Do you sell them?

Because our glass tile has a finished, beveled edge trim pieces are not necessary - this also makes installation easier and reduces your costs all ...

Shipping: -

  • We ship from California. All items ordered are in stock unless a phone pre-order. We ship all orders within 24 hours of order time (Saturday & Sunday excluded).
  • Delivery times within California, Oregon, Washington, Arizona and Nevada are within 2-3 days.
  • Texas and East beyond is within 3-5 days. Hawaii & Alaska 4-7 days.
  • Currently due to Covid-19 & various disturbances USPS & UPS are experiencing delays and may result in delayed timings.
  • Shipments do tend to get broken up by shipping agencies and may arrive within 1-3 day gap.